Dealer Services

Everything you need as a retailer, all in one place

If you are already a retailer, you can log in to access your product lineup, orders, and prices. If you’d like to learn more about the opportunities for carrying our brands, please feel free to contact our sales team.

SERVICE AND WARRANTY

What the Warranty Covers and What You Need to Know

We provide a warranty in accordance with the applicable legal provisions in each country. Proof of purchase must always be presented. Free service during the warranty period includes the replacement of defective parts and labor costs, provided the following conditions are met:

1
The defect is a defect in design or materials (normal wear and tear and misuse are excluded).
2
No one other than Millarco's authorized service centers has attempted to repair the unit.
3
No non-genuine parts have been used on the machine.

Complaint

If you are a retailer and have a product for which a claim needs to be filed, you can report it directly here. Fill out the fields and include the necessary documentation, and our service department will process the case as soon as possible.

Must be included

  • Photographic Documentation
  • Receipt
  • Detailed error description

Attach photos of the problem

Max upload size: 10 MB.

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Attach the purchase receipt

Max upload size: 10 MB.

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Contact

Service

Monday–Thursday
9:00 a.m. – 3:00 p.m.
Friday
9:00 a.m. – 2:00 p.m.
Theis Jakobsen
Denmark

tja@millarco.com

+45 2811 2681

Lars Bærentsen
CEO & Owner

lb@millarco.com

+45 8743 4201

Jan Kristoffersen
CFO & Partner

jk@millarco.com

+45 8743 4211

Christian Andersson
Sweden

can@millarco.com

+46 738 092798

Carsten Ebdrup
Sales Director & Partner

ce@millarco.com

+45 8743 4202

Allan Boutrup
Sales Director & Partner

abo@millarco.com

+45 8743 4216